About Your Spirit Journey/Quest and Your Stay With Us at Soul Tribe Sanctuary
We are with you every step of the way. From planning your travel to Soul Tribe Sanctuary, to planning your own Spirit Journey or Quest, to exploring all the different realms and creative opportunities here, to remaining on the re-directed path in which you discover was within you all along.
We will lovingly set up the guest room per your theme and accommodation. Other ideas include romantic, healing/health/wellness, educational, rugged, elegant, family, or your particular Rites of Passage theme. We can create journeys/quests for singles, couples, mother/daughter, father/son, besties, etc. We have added a variety of photos of the entire house, property, and surrounding treks to be explored as we develop our projects here at Soul Tribe Sanctuary.
This guest room is on the upper level of Diamond House in Diamond Valley, north of St George, Utah. The suite sports its own private bathroom and access to the upper level balcony.
Planning & Preparation
While you are here you will become a welcomed member of our tribe/clan, family/community as we cater to your Spirit Journey or Quest. You are responsible for your transportation costs to within 50 miles of our location. We will provide pickup and drop off from the St George Regional Airport, the Greyhound bus stop, or either of the commercial shuttle services locally. Contact information for these resources can be found in the Resources and Tourist Highlights section of your Travel Planning Packet. There is also an additional shuttle service from Las Vegas or Salt Lake City you may wish to consider. All planning and logistics will be done individually during the preliminary meeting times accompanying booking and reservation services. We will be providing an additional Community Resources and Travel Planning Guide for your convenience.
The travel planning AND your Journey/Quest Planning is all a part of your experiential engagement with Soul Tribe Sanctuary. So by just reading this and contemplating a journey or quest you have already initiated the discovery and healing process. Congratulations.
Your journey is a uniquely designed, Build-Your-Own, 3-Day or 5-Day package and based on three levels of immersion; Spice, Sage, or Sangria. The cost of your package reflects a pre-selected, build-your-own journey format. Add-on features are available throughout the planning process and throughout your stay. Specials will be offered periodically for those who have completed their initial Journey/Quest, exclusive to the growing guest alumni you will immediately become a part of once your journey commences.
As stated above you are already on your journey/quest right now. Consider Ralph Waldo Emerson's powerful quote, "Life is a journey not a destination," For your Spirit Journey/Quest is ongoing and infinite. We only hope to be a small piece of that life spiral and to continue the love long after your stay with us is behind us. And your Journey/Quest does not end there. Once the initial Journey/Quest with us is behind you, you become part of an exclusive Spirit Alumni. This opens up special peer groups and other special offers only available to Spirit Alumni Members moving forward.
Your journey can be any combination of Spirit Wheel, Wellness LifePath, or Prymal PathWorking foci. Further explanations of these modalities can be found in other areas of our websites and will soon be available in detail through our Learning Portal being developed now.
We have a variety of animals on site, including emotional support and therapy animals. So allergies and sensitivities must be considered, as well as service and therapy animal etiquette. We will include more information on how to approach a service animal and its human in other literature. This will include the more casual home environment and the jobs of the service animals.
Due to the importance of remaining focused on your Journey/Quest and the nature of our in-house animal support/therapy team, we must insist no pets be brought in for your stay and we cannot accommodate children under 13 unless they are specifically a part of your Journey/Quest. Teens are welcome IF they are to be included in the Journey/Quest, especially in the case of a Rites of Passage event.
We have a very flexible and wide variety of nutritional and dietary offerings. We will do our best to accommodate for allergies and sensitivities. Please be sure to include that on your application where applicable. One of the best features of what we offer is tolerance, respect, and diversity in a family setting. This includes dietary preferences and traditions.
Time & Money
And now, to address time and money. The Reservation Process begins when you submit your Reservation Request via the website. Registration Requests and payment must be made a minimum of 3 weeks in advance of your requested stay. Due to family and life obligations it may be necessary to work together extensively to get all of our schedules to work. We appreciate your patience and understanding. When we receive your Registration Request we will soon contact you to set up the initial Meet & Greet Session over Zoom. When dates are agreed upon and documentation completed and signed, a confirmation will be provided to you. We then move on to polishing the Journey/Quest Planning Stage.
Pre-Planning/Planning & Rerservation/Confirmation
During the planning stage we are already working hard behind the scenes to make this the most amazing Journey/Quest experience possible. We will work together to get your unique base package set up and your theme pinpointed. We start by meeting you where you are, so to speak, and are looking to get a feel for where you want to go on this Journey/Guest. We then start all of the detail planning and creating to be ready for your arrival. We may be in considerable communication with you during this time, via email and/or phone. And we are always available for questions and suggestions, trying our best to respond in a timely manner.
Budget and Full Pay Options
We offer a 50/50 Budget Option to help ease your budgeting process. It looks like this: 50% of the total base Reservation Fee (self and any additional guests) is due at the time of reservation request, the remainder of the base Reservation Fee(s) (plus the $200.00 Damage Deposit) is due at time of reservation application.
Your total base Reservation Fee is $890.00; 50% due to start the Reservation Process is $445.00 + $200.00 = $645.00; and $445.00 is due at check-in.
Your card will be on file and charged as-you-go for any add-ons or upgrades during your stay.
Final charges will be tallied before check-out and following a successful cleaning and inspection your $200.00 Damage Deposit refund will be initiated to your card on file. Should any additional charges for damages/missing items incur, they will be made at this time as well.
We also offer a flat $50.00 discount when the total base Reservation Fee and Damage Deposit is paid in full at the beginning of the Reservation Process and within the minimum 3-week deadline and a successful check-out has been confirmed. This discount will be applied at the time of the final calculation.
100% of the Base Reservation Fee (plus the $200.00 Damage Deposit) is paid upfront.
If your total base Reservation Fee is $890.00, your initial payment would be $890.00 + $200.00 = $1,090.00.
At checkout; assuming no damage has been incurred or items missing; all add-ons and upgrades have been accounted for; the $200.00 Damage Deposit plus the $50.00 discount will be applied to your card on file within 5 days of check-out (subject to your banking institution's policies for a final date to see it reflected to your account). These figures are dependent on an "all clear" on the Damage Deposit agreement.
Cancellations/No-Shows & Scaled/Non-Refundable Portion
We hope to come to a mutual understanding when life happens, but sometimes rescheduling and reconciliation just does not always work out. We will do everything in our power to find solutions. Please know that the closer to your confirmed check-in day at some point purchases have to start being made and supplies have to be brought in to be prepared for your Journey/Quest. To be prepared we must start ordering in items to be ready for your arrival at 2- and 3- week intervals. Many of these things are perishable and non-returnable, not to mention the time we will have invested in the planning and preparation before hand. For this reason, we have to offer a Cancellation/Refund policy that is fair to all parties involved. Each case will be handled with the specific situation in mind.
In regards to cancellations and no-shows, with both of these options there is a Scaled/Non-Refundable portion to consider. In the 50/50 Budget Option the 50% down falls under this Scaled/Non-Refundable Portion. In the Full Pay Option 50% of your intial payment is held in "stasis" and is subject to the Scaled/Non-Refundable Portion explained next. Given the 3-Week Reservation Minimum requirement, at that point we have a 2-Week and 1-Week Scaled Cancellation requirement you and we are all held to. If a cancellation is necessary by either party, the 50% Scaled/Non-Refundable Portion will be assessed 50% refundable at 2-weeks and 0% refundable at 1-week. We will do our very best to NOT have such cancellations happen on our part.
For example with the 50/50 Option:
Your total base Reservation Fee is $890.00; 50% due to start the Reservation Process is $445.00 + $200.00 = $645.00.
Should you/we have to cancel prior to 3-weeks of confirmed check-in, 100% of the $445.00 + $200.00 = $645.00 will be refunded to the card on file.
Should you/we have to cancel at 2-weeks of confirmed check-in, 50% of the $445.00 ($222.50) is then refundable plus the $200.00 Damage Deposit. Total: $222.50 + $200.00 = $422.50.
Should you/we have to cancel at 1 week or less of confirmed check-in, 0% of the $445.00 will be refundable. The $200.00 Damage Deposit will then be refunded back to your card on file. We will do our very best to NOT have such cancellations happen on our part. Any refunds are subject to your banking institution's policies regarding when the refund will reflect on your account.
For example with the Full Pay Option:
If your total base Reservation Fee is $890.00, your initial payment would be $890.00 + $200.00 = $1,090.00.
Should you/we have the cancel prior to 3-weeks of confirmed check-in, 100% of the $1,090.00 will be refunded to you. The $50.00 Full Pay discount will be nullified as it was not to be applied until after the finalization.
Should you/we have to cancel at 2-weeks of confirmed check-in, 50% of the $890.00 is subject to the Scaled/Non-Refundable Portion $222.50 (50% of $445.00) will be refundable plus the remaining $667.50 and $200.00 Damage Deposit. Total: $222.50 + $667.50 + $200.00 = $890.00. The $50.00 Full Pay discount will be nullified as it was not to be applied until after the finalization.
Should you/we have to cancel at 1-week or less of confirmed check-in, 0% of the $445.00 will be refundable. The remaining $445.00 and the Damage Deposit will then be refunded. Total refund at that point would be: $445.00 + $200.00 = $645.00. The $50.00 Full Pay discount will be nullified as it was not to be applied until after the finalization. We will do our very best to NOT have such cancellations happen on our part. Any refunds are subject to your banking institution's policies regarding when the refund will reflect on your account.
PLEASE NOTE: If repeat cancellations or any no-shows transpire during the critical planning process, we reserve the right to assess a $30.00/hour missed No-Show Fee for each occurrence. Should this behavior present itself to the point of being impossible to carry through with the planning process the entire reservation will be cancelled and handled in the same manner as our Cancellation Policy and can result in the entire amount void of refund. Subsequent reservations may be refused as well.
A $200.00 Damage Deposit will be held until the end of the stay. Any damages to property or goods and any missing items will be documented and charged against the deposit. If damages or missing items value exceeds the $200.00 Damage Deposit the amount over and above will be charged to the card on file.
Liability & Safety
While we do carry adequate insurance to cover our activities, it is recommended each guest have their own insurance in the event of an unforeseen accident or event. We take every reasonable action towards safety and cannot accept responsibility for carelessness or disregard by our guests. You will be expected to read and agree to our extensive and thorough Policies, Procedures, Agreements, and Disclaimers.
Tips & Gratuities
It is customary to include a 10%-15% gratuity to services rendered in the hospitality industry. These are not included in your charges and any additional gratitude you wish to pass our way is greatly appreciated.
Rescued Treasures, Sponsorships/Scholarships, & Donations
We recycle, up cycle, and re-purpose as much as we possibly can. Be sure to ask about our Rescued Treasures credit program.
We have a list of members who would love to experience their own Spirit Journey or Spirit Quest and are having difficulty financially. Should you like to "Pay It Forward" by contributing to our Sponsorship/Scholarship Program, please let us know.
We accept donations at anytime to help offset the expenses of our volunteer and charitable efforts, as well as to pass on assistance where we can. We choose to not be a Non-Profit entity for business structural purposes, but do believe strongly in assisting humanity in any manner we find that crosses our paths.